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Withdrawals Policy

FXMeridian Withdrawal Guide. - How to make a withdrawal from your trading account to your bank account safely.

Withdrawals

  1. Withdrawals can be made from inside our Platform Portal. Not all withdrawals made will be reflected in your account immediately. Refer to the withdrawal methods available on the Withdrawal Page of our website for more details.

  2. To ensure compliance with anti-money laundering/counter-terrorism financing (AML/CTF) rules and regulations, FXMeridian enforces a policy whereby withdrawals are processed exclusively to the same account (e.g., credit/debit card, bank account, alternative payments account, etc.) from which the initial funds were deposited. FXMeridian reserves the right, at its absolute discretion, to reject instructions for returning funds to a different account without providing justification. Clients may also be asked to furnish additional information and documents as deemed necessary by FXMeridian prior to the processing of any withdrawal instructions.

  3. Withdrawals are generally processed within 24 hours. Depending on the withdrawal method chosen, it can take between 3-7 business days (or more) for you to receive your funds. Do take note that a single withdrawal request could be carried out via more than one transaction by the company, in order to meet the total withdrawal amount request. The company shall not be held liable for any deposit/withdrawal processing delays that are caused by payment systems.

  4. Withdrawal via bank wire generally requires 3 to 7 business days (or more) to complete. Do keep in mind that a single withdrawal request could be carried out via more than one transaction by the company, in order to meet the total withdrawal amount request. While we do not charge any fees, you may still need to pay other charges made by the banks and any intermediaries involved at your expense. In general, an international bank wire transfer costs USD25.

  5. Trading profits or any account balance exceeding the initial deposit amounts are preferably refunded via Bank Wire.

  6. Clients acknowledge they may be required to provide additional information and/or documents on, among others, the source(s) of the funds and/or source of wealth in general when processing a withdrawal request or at any time during their journey with FXMeridian. FXMeridian reserves the right to refuse to process a withdrawal request where a Client does not provide all required information, and/or where FXMeridian has reasonable concerns that doing so may result in breaches of the AML/CTF laws and regulations.

  7. FXMeridian reserves the right to refuse to process a withdrawal request if it has reasonable grounds to believe that the trading account may result in a deficit or cause the account to fall below the margin requirements.

  8. FXMeridian reserves the right to refuse to process a withdrawal request if it has reasonable grounds to believe that the trading account may turn into a negative balance after the withdrawal request is processed or if the trading account is subject to a charge-back investigation.

F.A.Q.

1. My transfer hasn’t arrived in my account. What should I do?

Transfers can take up to 72 hours to be processed for withdrawal and then between 1-7 working days to be completed by the payment provider. Sometimes it can take more due to bank holidays or other.

Once this time has elapsed, please check your bank account for the funds; it may be that your transfer failed, or was returned.


Reasons for a failed  transfer can be:

  1. Wrong name on bank account when compared to personal account.
  2. Your account details aren’t verified and you haven’t completed your setup in the verification center by uploading your documents.
  3. Insufficient funds in your account.

If this is not the case, you may have sent funds from an unregistered bank account. Please check the bank details you have registered with FXMeridian in your Profile tab. If you have sent funds from an unregistered bank account, you can register the new bank details on your profile under “Linked Bank accounts”.

If none of the above is the case, please contact our service desk by e-mail at: [email protected]


2. I am trying to withdraw my full balance, but I get an error. How do I withdraw my funds?

It is not possible to withdraw funds which are currently invested. Only uninvested cash- the funds held in your Account that are not being used in a trade/margin- can be withdrawn.

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